FREQUENTLY ASKED QUESTIONS

Do you have any questions? This is the guide that can help you.

PAYMENTS

What payment methods can I use?

SHIPPING

What shipping options are available?

What are the shipping costs? Do I have a free option?

RETURNS

I would like to make a return. What can I do?

How long do I have to return an item I received?

I have received an item and would like to exchange it for a different size. What should I do?

I would like to make a return; can I do it at the Castellón store?

How should I return the item?

Will I get a refund or do I have to exchange it for another one?

OTHER

Where can I use a discount coupon?